General Questions

Know-it is designed to be flexible and work around you and your business. You can use Check-it, Chase-it and Collect-it independently, but we recommend making the most of these features together. Check out our sliders for more information on choosing your flexible subscription packages.
Our partnership with Graydon helps to keep your business safer from fraud. Our credit reports are provided by Graydon and this feature is integrated within the Check-it area of the Know-it platform.
Yes, you can pay for Know-it on a month-to-month basis or you can pay annually and get 2 months usage of the platform completely free. You can pay monthly by a recurring credit card payment or by direct debit. You can also pay your annual subscription by credit card or direct debit.
If you have not used Know-it before, you can sign up to a free 30-day trial that gives you access to all features. You can then subscribe to the system for £49.99 per month or choose your own features with our flexible subscription option. For more information check out our subscriptions page.
When you sign up to the free 30-day trial of Know-it you can access all features of the platform. As part of the free trail, you will receive two free company credit with the option to purchase more if necessary. Certain features, for example, notifications and alerts, are only available with paid versions of the platform and you will need to sign-up to the paid version of the platform in order to access them.
We always hope that our platform gives you a seamless credit management experience. However, if you do need help with your account please raise a ticket and our support team will solve the problem for you.
Know-it was created to save time and costs by removing the need to access multiple different platforms. It allows you to manage all your credit control functions, all in one place. Know-it completely automates your credit control process helping you to make credit decisions, effectively chase customers for payment, reduce your debtor days and increase cash flow all from one convenient platform.
Yes, Know-it is completely cloud-based so you can access your account anywhere and from any device.

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